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One other suggestion is to make sure you get a new repair order opened and closed each time you to it back for any issue. That will be helpful to document the number of times out of service and for how long. The original service manager (that was later fired) tried to get one service repair open for everything on my SSR. I refused to let him do that, but he still tried again after telling me he wouldn't do that anymore. CA lemon law also takes into account the number of miles driven.
They would give me back my SSR and state, we're researching the issues. So, each day that I drove the SSR I was decreasing my potential refund value.
That's why after three months of taking my SSR in/out of the service department I had enough. The lemon law process is not quick, so once again miles driven keeps decreasing my refund amount. That's why I decided to trade my SSR in back in 9/04 and I recieved $35K trade-in.
Just remember....document...document...document to protect yourself.
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04 Chevy SSR | 12 Dodge Charger SRT8 | 04 Ford Thunderbird PCR #428 | 06 Toyota Highlander Hybrid
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