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That SOUNDS WAY HIGH for labor to change the switch. My recollection is that I was in and out of the service dept in less than 2 hours when I had my switch replaced.
It sounds like your dlr really doesn't want to work on your truck, for some reason. I could try to be cute and ask you if you've checked your mouthwash lately, but a more positive suggestion might be to talk with another dlr. Approach them reasonably and, sooner or later, you'll probably find one that's more customer friendly.
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