Quote:
Originally Posted by WOW_FCTR
What are you teaching?
|
Internal Computer Helpdesk operations. Covering all aspects of customer service and the technical stuff too. How to use Remote tools to take over a machine and complete repairs from thousands of miles away. (And they still don't let us tele-commute, when 95% of my job is done repotely...) At least not YET...
I'm incorporating the SSR into the class as much as possible...
