Cargo lid struts and hinges

Howard · 10-31-2007, 01:07 AM

I know this has been addressed in numerous e mails, but I would like to know what I can do to get the new hardware. My lid barely opens and I really dont like prying it open with my finger tips. This is just not kosher for a truck of our value. My local dealer has said that the TSB refered to and doc # 1864702 states that the finger tip method is OK. I dont agree, does any one have an approach that will force the the dealer to comply? It seem obvious to me that since GM came up with the new parts that is what should be done. Any help wil be greatly appreciated!

Howard
Dealer is Chistianson Chevrolet in Arroyo Grande, CA

Kathjim · 10-31-2007, 04:29 AM

We had the new struts installed by a dealer, they didn't say anything about different hinges being avalebale The cover still does not pop up like it suould unless it is very warm outside.

Support Tech · 10-31-2007, 06:45 AM

KathJim
If you need assisitance with Deck Lid Supports that will work without replacing the hinges, please feeel free to send me a PM and I will advise you what product we have available to correct your deck lid opening issue.
We look forward to you PM response.
Stephen Fenner - Lift Support technologies.

XSELER8 · 10-31-2007, 08:38 AM

Quote:

Originally Posted by Howard

I know this has been addressed in numerous e mails, but I would like to know what I can do to get the new hardware. My lid barely opens and I really dont like prying it open with my finger tips. This is just not kosher for a truck of our value. My local dealer has said that the TSB refered to and doc # 1864702 states that the finger tip method is OK. I dont agree, does any one have an approach that will force the the dealer to comply? It seem obvious to me that since GM came up with the new parts that is what should be done. Any help wil be greatly appreciated!

Howard
Dealer is Chistianson Chevrolet in Arroyo Grande, CA

Quote:

Originally Posted by Kathjim

We had the new struts installed by a dealer, they didn't say anything about different hinges being avalebale The cover still does not pop up like it suould unless it is very warm outside.

Quote:

Originally Posted by Support Tech

KathJim
If you need assisitance with Deck Lid Supports that will work without replacing the hinges, please feeel free to send me a PM and I will advise you what product we have available to correct your deck lid opening issue.
We look forward to you PM response.
Stephen Fenner - Lift Support technologies.

In stead of going back to dealer and having my junk struts replaced with junk struts I bought a set from LST and I'm done. These were hood struts. Quality replacements. I got what I paid for.

as10trk · 10-31-2007, 09:54 AM

Quote:

Originally Posted by Howard

I know this has been addressed in numerous e mails, but I would like to know what I can do to get the new hardware. My lid barely opens and I really dont like prying it open with my finger tips. This is just not kosher for a truck of our value. My local dealer has said that the TSB refered to and doc # 1864702 states that the finger tip method is OK. I dont agree, does any one have an approach that will force the the dealer to comply? It seem obvious to me that since GM came up with the new parts that is what should be done. Any help wil be greatly appreciated!

Howard
Dealer is Chistianson Chevrolet in Arroyo Grande, CA

Howard-
You need another dealer. I just got mine done in Dallas area in warranty. The dealer Huffines Chevrolet was awesome. Gave me absolutely no problem. I think the response varies substantially from dealer to dealer.

QWKSSR · 10-31-2007, 10:03 AM

I purchased LST deck lid struts for my SSR and the deck lid opens completly evey time.

artsmart · 10-31-2007, 10:10 AM

Quote:

Originally Posted by QWKSSR

I purchased LST deck lid struts for my SSR and the deck lid opens completly evey time.

ditto

...I won a set of LSTs at Laughlin last year, then bought the hood struts to replace the prop rod...couldn't be happier

SoonerRed · 10-31-2007, 10:15 AM

Quote:

Originally Posted by as10trk

Howard-
You need another dealer. I just got mine done in Dallas area in warranty. The dealer Huffines Chevrolet was awesome. Gave me absolutely no problem. I think the response varies substantially from dealer to dealer.

I'd take the TSB directly to the Service Manager and discuss all the fixes you're going to need on this vehicle - give them one more chance. If he's not open to that, find another dealer. Bottom line is that finding a tech that knows what he's doing with this particular model can be difficult but is a necessity.

Good luck!

pvpdriver · 10-31-2007, 11:45 AM

Quote:

Originally Posted by Howard

I know this has been addressed in numerous e mails, but I would like to know what I can do to get the new hardware. My lid barely opens and I really dont like prying it open with my finger tips. This is just not kosher for a truck of our value. My local dealer has said that the TSB refered to and doc # 1864702 states that the finger tip method is OK. I dont agree, does any one have an approach that will force the the dealer to comply? It seem obvious to me that since GM came up with the new parts that is what should be done. Any help wil be greatly appreciated!

Howard
Dealer is Chistianson Chevrolet in Arroyo Grande, CA

I had my hinges and struts replaced on my 04. I had no problem with my Dealer. After replacement which took them about an hour the lid pops up everytime. Prior to replacement the lid just opened enough to get my fingers under the lid to open it. I checked with a few Fanatics that had the LST struts and the LST struts open the lid easily. The only difference that I can see between the LST struts and GM hinges and struts is that the LST struts are stronger and therefore you have to push a lot harder on the lid to close it. I didn't like that. AND THE GM REPLACEMENT IS FREE.

The GM fix which includes the hinges and struts are NOT junk as some have implied.

Bottom line is you probably should go to another dealer.

RUN ROD RUN · 10-31-2007, 11:58 AM

Quote:

Originally Posted by pvpdriver

I had my hinges and struts replaced on my 04. I had no problem with my Dealer.

Knowing you are just minutes from were I live, which dealer are you dealing with?

Sorry for the hi-jack...

ww50th · 10-31-2007, 12:02 PM

I also had mine replaced under warranty by the local dealer. Tell the service manager that the lid will not open enough to allow for convenient opening and that the TSB is the corrective action for this problem. The new parts work very well and as mentioned are free from GM. If that doesn't work then as others have indicated a new dealer is the answer. Good luck.

pvpdriver · 10-31-2007, 12:03 PM

Quote:

Originally Posted by RUN ROD RUN

Knowing you are just minutes from were I live, which dealer are you dealing with?

Sorry for the hi-jack...

Hi Jeff,

I went to Todey Chevrolet. They have really treated me well on several small problems.

XSELER8 · 10-31-2007, 12:21 PM

Quote:

Originally Posted by pvpdriver

The only difference that I can see between the LST struts and GM hinges and struts is that the LST struts are stronger and therefore you have to push a lot harder on the lid to close it. I didn't like that. AND THE GM REPLACEMENT IS FREE.
The GM fix which includes the hinges and struts are NOT junk as some have implied.

LST will adjust the gas pressure accordingly and stands behind his stuff.
As far a junk goes my replacement clutch is the same junk that came out. (ok...nothing to do with struts)
Warranty work is free. Maybe I should have taken advantage of it...(hood struts). So let's just say I upgraded with LST's. My story. My .02

XSELER8 · 10-31-2007, 12:23 PM

Quote:

Originally Posted by Kathjim

We had the new struts installed by a dealer, they didn't say anything about different hinges being avalebale The cover still does not pop up like it suould unless it is very warm outside.

Quote:

Originally Posted by pvpdriver

The GM fix which includes the hinges and struts are NOT junk as some have implied.

Kathjim is no bettter off than before...

silverssr05 · 10-31-2007, 10:00 PM

I had Stephen from LST install both the rear cargo lid and hood struts while I was at the Springfield Super Rally. One of the best modifications I have done so far. No screwing around with the dealer. They work like the factory ones should have. some have posted that they have got their dealer to pay for the LST struts. I am so happy with the way my LST units work, that I have not bothered to contact the dealer. The LST struts are right up there with Rhobbels Windsuppressor and Mike in AZ products. All are better than the factory units they replace.

SilverSSR05

OLBSSRD · 10-31-2007, 11:18 PM

Replaced the struts (and hinge assembly) on the 05 under warranty. Service rep at first said GM told them it should only open to fingertip height - and I told him every SSR off the assembly line needed repair, since every one I knew of opened all the way when new. He laughed, then agreed, and I got my warranty repair. Used the LST struts on Blueeyes 04, because the new hinge assemblies have a different measurement, different angle, and the hinges interfere if you have hard storage boxes. Keep looking for a different dealer, and you'll get the warranty repair you're entitled to.

Check this thread for the warranty bulletin information.

Warranty Deck Lid Hinge And Strut Replacement.