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Old 08-17-2008, 09:33 AM   #1 (permalink)
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Electrical Problem

HELP - SO FAR THE DEALER HAD THE SSR FOR A MONTH - IT WENT IN FOR WINDOWS AND ROOF NOT WORKING - ACCORDING TO SERVICE MANAGER, IT'S AN ELECTRICAL PROBLEM, HE SEARCHED FOR THE PART AND FOUND ONLY TWO PARTS IN THE COUNTRY AND BOTH ARE FOR OTHER CUSTOMERS.. - HOW CAN CHEVY BUILD A CAR AND WHEN A PART IS NEEDED, ONLY TWO ARE LOCATED IN THE THE COUNTRY AND THEY WERE DEIGNATED FOR SOMEONE ELSE,THAT WAS FOUR WEEKS AGO, THE OTHER DAY I CONTACTED THE SERVICE MANAGER AND HE SAID HE STILL CAN NOT LOCATE THE PART !! - I NOTIFIED CUSTOMER SERVICE WHICH SENT ME TO A SUPERVISOR EXPERT AND HE TOLD ME THAT THE DEALER COULD NOT LOCATE THE PART - SINCE THEY HAD THE CAR FOR A MONTH, I SUGGESTED GETTING A USED PART FROM A JUNK YARD OR COLLISION SHOP, I WAS TOLD THAT THIS COULD NOT BE DONE OR IT WILL VOID THE WARRANTY -- I ASKED THE SERVICE MANAGER ON NUMEROUS TIMES WHICH PART NEEDS TO REPLACED AND HE CHANGES THE SUBJECT EVERY TIME, ANY IDEA WHICH PART IS SO HARD TO FIND ?? EMAIL - LTRJC128@AOL.COM
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Old 08-17-2008, 09:35 AM   #2 (permalink)
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Most likely it is the roof control module. Same thing happened to me a year or so ago.

Contact via PM either RSSRTOY or BYERS or UMPIRE13 on here and see if they can tell you what the part status is...that is, if this is the part that is the culprit.

Good Luck on getting it fixed, but it doesn't surprise me that some parts are on backorder for lengthy times.
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Old 08-17-2008, 09:57 AM   #3 (permalink)
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check these

Here are two threads that describe what you are having trouble with.

Roof and Window problems ...help!


The second is a full description of what has to happen for the windows and roof to operate.

Roof Operation Info


hope these helped you out and you get back on the road soon.
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