How Can I Check If GM Has Parts?

copcarcollector · 07-12-2006, 04:39 AM

I posted a thread about the front end lower radiator support I broke. Not one to do the work myself or at a non-GM repair shop, took it to the dealer, who orders part 15120741 as discussed in the other thread. They tried to charge me $90 over list, until I broke out the information from GM Parts Direct, then they went to list - (YES, I know I could have saved some money here!). They said 3-5 days to get it from "source". Now been 2 weeks, no part yet. Todays call to the parts dept said that GM has some sort of system (he had a name for it, do not recall), where they search for the part at dealers, find it, buy it back, then send to my dealer...(???). So, finally, here are the questions:

Anyhow, 1) is this a BS story, and 2), how can I find who has this part myself?

Any help appreciated. I guess I could still buy from Frank Belk or GM Parts Direct, but getting my money back from the dealer might be interesting! And then it needs to be installed... will I get kicked of the site if I told you all I pre-paid the labor too!

Thanks!

poppa · 07-12-2006, 04:45 AM

Quote:

Originally Posted by copcarcollector

I posted a thread about the front end lower radiator support I broke. Not one to do the work myself or at a non-GM repair shop, took it to the dealer, who orders part 15120741 as discussed in the other thread. They tried to charge me $90 over list, until I broke out the information from GM Parts Direct, then they went to list - (YES, I know I could have saved some money here!). They said 3-5 days to get it from "source". Now been 2 weeks, no part yet. Todays call to the parts dept said that GM has some sort of system (he had a name for it, do not recall), where they search for the part at dealers, find it, buy it back, then send to my dealer...(???). So, finally, here are the questions:

Anyhow, 1) is this a BS story, and 2), how can I find who has this part myself?

Any help appreciated. I guess I could still buy from GM Parts or Frank Belk, but getting my money back from the dealer might be interesting!

Thanks!

If you do get the part from another source. And if the dealer doesn't credit you, take it out of the labor. I don't believe that they can legally charge for parts not provided.

Zainossr · 07-12-2006, 07:05 AM

"... will I get kicked of the site if I told you all I pre-paid the labor too!"

Yep! You are gone, gone, gone! Do not pass Go; do not collect $100!

gmpartsguy · 07-12-2006, 07:15 AM

copcarcollector, Martin Chevy in Torrance shows to have this part in stock, also Coustesy in Thousand Oaks. The program to find parts when GM doesn't have them is called SPRINT. Hope this helps

Mike in AZ · 07-12-2006, 08:05 AM

Quote:

Originally Posted by gmpartsguy

copcarcollector, Martin Chevy in Torrance shows to have this part in stock, also Coustesy in Thousand Oaks. The program to find parts when GM doesn't have them is called SPRINT. Hope this helps

When you have support like this, the weasels don't have a chance...... Take your pointey-toed boots and kick some butt.

great to have you GMpartsguy.

Politically incorrect,

Mikey

frank belk · 07-12-2006, 10:13 AM

Well I told you I had the part in stock and I still do told you I would sell it to you at cost plus 10% as I do with all fanatics I have a no ? asked return policy as long as the part is not broken in half if you use a credit card you can always dispute the charge anyway I'm sorry but I dont know what more I can do for you let me know how I can help you please -direct phone 949 276 2035 frank