Irratic speedo replacement and odometer

Truckie · 08-16-2011, 12:23 PM

Well today I dropped off at chevy dealer as I have after market warranty and the cluster replacement Is covered except for $100 deductible.

Customer service said they are going to try to get it replaced for free but then realized I had a warranty. They said they would see if they can get the deductible waived as that is even cheaper than the whole repair for free.

2 dealers and Chevy customer service all said the new cluster will have my mileage on it. I guess if I get it back with all zeros I will have to go ballistic in the service drive.

I have heard it 2 ways-- one way is that when they order the cluster they include my current miles and the cluster is programmed and shipped. Gm customer service said that a computer holds the number and the cluster is just a DATA display.

I guess we will see. Also getting a tranny flush and fill with the synthetic Dex 6. $160 supposed give better shifting and keep tranny temps down.

anybody else flush and fill with SYNTHETIC????

I will follow up with how it all went....

DOOPHUS · 08-16-2011, 12:33 PM

Interesting question, Truckie . . .

Is the Odometer even involved with a speedometer replacement. I ask this because the local Chevy Dealer replaced Doophus's speedometer about a year ago and all of the DIC information, including the odometer reading, never changed.

Truckie · 08-16-2011, 12:43 PM

Quote:

Originally Posted by DOOPHUS

Interesting question, Truckie . . .

Is the Odometer even involved with a speedometer replacement. I ask this because the local Chevy Dealer replaced Doophus's speedometer about a year ago and all of the DIC information, including the odometer reading, never changed.

I was told that they don't fix the servo motors they replace the entire cluster pod which I believe includes the DIC

Dicktator · 08-16-2011, 01:17 PM

You can relax. None of the information is in the Cluster. It is stored in your computer. Your mileage, etc. will be all there.

I had New Cluster replaced under warranty several years ago. My NEW cluster does not have "Sweep" step motors.

I just changed some step motors for Copacetic Kid, Kris. Took cluster out, unsoldered old step motors and put in NEW ones. Lonnie calibrated the speed and all is well.

Dicktator

Pictures are of my Change to white face plate.

DOOPHUS · 08-16-2011, 01:38 PM

Quote:

Originally Posted by Truckie

I was told that they don't fix the servo motors they replace the entire cluster pod which I believe includes the DIC

I believe you are correct that dealers do not even attempt to fix the servo motors, they merely replace the entire cluster but I do not believe that involves the DIC.

In my case about a year ago, after the entire cluster was replaced, all of the information and settings in the DIC were exactly as before.

Just an FYI . . . I would definitely accept the information from Dicktator over any and all of the BS from dealer service reps. He's smarter than all those guys put together.

YellowDZH · 08-16-2011, 01:47 PM

Quote:

Originally Posted by DOOPHUS

I believe you are correct that dealers do not even attempt to fix the servo motors, they merely replace the entire cluster but I do not believe that involves the DIC.

In my case about a year ago, after the entire cluster was replaced, all of the information and settings in the DIC were exactly as before.

Just an FYI . . . I would definitely accept the information from Dicktator over any and all of the BS from dealer service reps.

The dealer is only paid to change part, not to evaluate and fix anything.

xoxoxoBruce · 08-16-2011, 05:52 PM

Don't forget the little black plugs, they don't come with the new cluster!

DOOPHUS · 08-16-2011, 06:07 PM

Quote:

Originally Posted by xoxoxoBruce

Don't forget the little black plugs, they don't come with the new cluster!

Excellent point, Bruce.

Truckie · 08-17-2011, 09:31 AM

What little black plugs???? It should be done today and I will check before I pay them.

Truckie · 08-17-2011, 09:32 AM

What little black plugs???? It should be done today and I will check before I pay them.

Truckie · 08-17-2011, 09:32 AM

What little black plugs???? It should be done today and I will check before I pay them.

Truckie · 08-17-2011, 09:34 AM

forum hung then posted 3 times.... weird....

ubuck · 08-17-2011, 09:54 AM

Look to the left of the tach and the right of the fuel gage in Dicktator's pic number 2. Those 2 black plugs need to transfer to the new cluster. If not, light will shine through.

Truckie · 08-17-2011, 01:05 PM

got it , I will make sure they did it. thanks for the help

Sharptoys · 08-17-2011, 01:18 PM

Quote:

Originally Posted by ubuck

Look to the left of the tach and the right of the fuel gage in Dicktator's pic number 2. Those 2 black plugs need to transfer to the new cluster. If not, light will shine through.

The face has 3 black plugs... See my new yellow face for locations... Notice the one in speedo right of 140 MPH...

The yellow face makes it easier for you to see them...

Truckie · 08-17-2011, 05:03 PM

picked it up.... looks like all is well and the plugs are there.... and Milage is correct

It might just be me... but after the tranny flush and DEX 6 SYN refill it seems to shift smoother and have a little more pep.

Will post if GM takes care of my warranty deductible... but looks like my warrantyu has paid for it self already.

Dicktator · 08-18-2011, 06:19 AM

After a long conversation with WALTER, who did some extensive research on the Cluster subject.

I have to correct my statement about the computer holding the odometer readings.

Seems the 03/04 keeps the mileage in the cluster but not sure, 05/06 keeps SOME information on the computer and the cluster.

I NOW understand that if they change the whole cluster on ANY SSR and not just the step motors, they need vin# and mileage.

That brings up a question in my mind, if I put on a NEW cluster, is the mileage ZERO??

Sorry if I confused anyone, I am confused myself.

Dicktator