My SSR: 2005 Aqua Blur #14718, WindsupprSSR, Brushed Chrome Gauges
UNhappy days
Door Handles and Alternator (Generator, as GM calls it)
Took mine in today, for both problems. The dealer wouldn't hear of my suggesting there are TSBs concerning both, so it was in the shop all day while they tried to "adjust" the pulleys for the squeal and "tweak" the handles to operate better. When nothing had been accomplished by mid-afternoon, I suggested once more that there are, in fact, actual service bulletins addressing both issues, they decided to check. Suddenly they now had to order a new "generator" and both new handles and handle kits. Of course the driver's side handle came up on their computer as "not available" so I don't know what they'll do about that. I guess we'll wait for the parts and take it back in, operating the door through the side window, as necessary since it now does not work at all. Must have been that last "tweak".
Door Handles and Alternator (Generator, as GM calls it)
Took mine in today, for both problems. The dealer wouldn't hear of my suggesting there are TSBs concerning both, so it was in the shop all day while they tried to "adjust" the pulleys for the squeal and "tweak" the handles to operate better. When nothing had been accomplished by mid-afternoon, I suggested once more that there are, in fact, actual service bulletins addressing both issues, they decided to check. Suddenly they now had to order a new "generator" and both new handles and handle kits. Of course the driver's side handle came up on their computer as "not available" so I don't know what they'll do about that. I guess we'll wait for the parts and take it back in, operating the door through the side window, as necessary since it now does not work at all. Must have been that last "tweak".
you need to find another dealer if possible both the right and left handle kits show stock on hand-- I just checked-- not to mention the bullitin problems -frank
My SSR: SSR 04 – PEDIGREE SSR Chrome Wheels w/ 1st Aux. Gauge Package released for Production. #9684
Thanks Frank!
Quote:
Originally Posted by frank belk
you need to find another dealer if possible both the right and left handle kits show stock on hand-- I just checked-- not to mention the bullitin problems -frank
Just want to say "Thank You" to Frank B. for getting us some super great deals on some GM parts and also all his great leg work and knowledge at the dealership level. He is always willing to share his knowledge with all of us too!
You have been a great tool and resource go-to-guy!
My SSR: 2005 Aqua Blur #14718, WindsupprSSR, Brushed Chrome Gauges
Quote:
Originally Posted by frank belk
you need to find another dealer if possible both the right and left handle kits show stock on hand-- I just checked-- not to mention the bullitin problems -frank
Thank you, Frank. I 'll wait to see what happens this week, and if it's not resolved I'll do just that. I'm only 50 miles from Denver, so there are other dealers around.
Don
I just got my door handles and clutch fixed by the dealer.
I found a trick that seems to work quite well. I searched this site for the TSBs and showed up with them in hand. My dealer treats me awesome by the way. It's hard for them to understand how the customer can come in knowing more than they do about a vehicle. They have never been on this awesome site.
For me there was no pissing match because I just don't give them the chance. I've found it very affective.
Zack
I just got my door handles and clutch fixed by the dealer.
I found a trick that seems to work quite well. I searched this site for the TSBs and showed up with them in hand. My dealer treats me awesome by the way. It's hard for them to understand how the customer can come in knowing more than they do about a vehicle. They have never been on this awesome site.
For me there was no pissing match because I just don't give them the chance. I've found it very affective.
Zack
That's exactly right. You have to bring the TSB with you and give it to the service writer when they write up the job. You can't talk to them about stuff like that, for some reason it's really hard for them to look up the tsb's without the number.
I called my dealer and gave my service guy the tsb number over the phone along with the part number.. I should be able to take it in this week and get my new handle installed..
A good working relationship with your dealer is kneeded while owning one of these trucks..
I'M USUALLY LOW-KEY BUT SOME POSTS HERE AREN'T CALLED FOR--NOT REALLY HELPING OR SOUND ADVICE AT ALL...HOWEVER I HAD MY LEFT DOOR FIXED BACK IN JULY/05 AND HAVING READ VARIOUS POSTS ON DOOR TBS'sI SHOWED MY DEALER AND EVEN THOUGH ITS STILL FUNCTIONING, HE ORDERED THE RIGHT SIDE FOR ME ON 9/12/06...JUST CHECKED THE OTHER DAY..NOT IN YET BUT WILL FOLLOW UP....WILL ADVISE RESULTS....GOOD LUCK TO ALL..JIMJOE
My SSR: #1740 - Yellow ~ Built 11-18-2003 Took Delivery 12/05/2003
Quote:
Originally Posted by Silver Sky
Because I didn't know how rotten they were to there customers before I purchased it.
ROSS - you have owned enough GM product to have knowlege - or is that all made up too??? There's a 'special' spot for your type of posts - at GM INsider.com - go post your crap there...
AS MENTIONED IN PREVIOUS POST MY DOOR PART ORDERED SEPT 12TH--ARRIVED OCT 18TH..WILL BE INSTALLED TOMORROW....ITS FOR THE RIGHT SIDE THAT STILL WORKS BUT PLAYING IT SAFE...LEFT SIDE WAS REPLACED IN 2005 JJV
AS MENTIONED IN PREVIOUS POST MY DOOR PART ORDERED SEPT 12TH--ARRIVED OCT 18TH..WILL BE INSTALLED TOMORROW....ITS FOR THE RIGHT SIDE THAT STILL WORKS BUT PLAYING IT SAFE...LEFT SIDE WAS REPLACED IN 2005 JJV
Jim,
If your dealer had done a good job in servicing your truck for the door handle replacement issue, you would not have to to take it back in for the passenger door fix. The TSB clearly calls for replacing both sides. Yeah sometimes this forum sounds like a bunch of grumpy old men,,,but, GM and many dealers could do a much better job for us as owners. My $.02.
THANKS PC FOR YOUR JULY 16TH POST GIVING OUT THE TSB NUMBERS..THATS WHERE I PICKED UP ON IT...NOT SURE IF THAT POST WAS OUT IN MID-2005 BUT WHEN I DID SHOW IT TO THE DEALER THERE WAS NO STATIC...I SURE THEY CAN MISS A FEW THINGS...IN FACT MY TECH SAVED ME A WINDSHIELD REPLACEMENT DUE TO A BAD RADIO ANTENNA--READ MY POST ON RADIO RECEPTION---AGAIN THANK U 4 YOUR INPUT, I APPRECIATE ALL OF THEM....
My SSR: '05 Concept Truck, powered by Heavy Duty rubberbands, and a really BIG WINDUP KEY!
Quote:
Originally Posted by Silver Sky
Welcome to the wonderful world of GM and Chevrolet ownership treatment!
This is already old. Your opinions are of no value. There are always going to be dealerships in all makes and models that simply don't measure up. Just like there are people that don't quite measure up. What do you have to add that is actually constructive?
This is already old. Your opinions are of no value. There are always going to be dealerships in all makes and models that simply don't measure up. Just like there are people that don't quite measure up. What do you have to add that is actually constructive?
But his comments are true.... Oh I forgot, you are not allowed to say anything bad about the SSR or GM here...
My SSR: '05 Concept Truck, powered by Heavy Duty rubberbands, and a really BIG WINDUP KEY!
Haven't we already gone down this road 20 or 30 times? If you don't like your truck get rid of it,.. if you don't like GM buy something else.. but don't come on here and contnue to hijack peoples threads for your own agenda of continuing to bash someone or something. Its old. And how does that help someone with a problem exactly?
ie; Something is wrong with my truck
Welcome to the wonderful world of GM and Chevrolet ownership treatment!
ie; My door does not work what should I do
Welcome to the wonderful world of GM and Chevrolet ownership treatment!
Now you tell me, how does this help? I am not going to argue with you. if you want to start a thread and just bash GM then that is your business, but the continuing of the the same story is not helping.
Haven't we already gone down this road 20 or 30 times? If you don't like your truck get rid of it,.. if you don't like GM buy something else.. but don't come on here and contnue to hijack peoples threads for your own agenda of continuing to bash someone or something. Its old. And how does that help someone with a problem exactly?
ie; Something is wrong with my truck
Welcome to the wonderful world of GM and Chevrolet ownership treatment!
ie; My door does not work what should I do
Welcome to the wonderful world of GM and Chevrolet ownership treatment!
Now you tell me, how does this help? I am not going to argue with you. if you want to start a thread and just bash GM then that is your business, but the continuing of the the same story is not helping.
Thanks Frank!
I'M USUALLY LOW-KEY BUT SOME POSTS HERE AREN'T CALLED FOR--NOT REALLY HELPING OR SOUND ADVICE AT ALL...HOWEVER I HAD MY LEFT DOOR FIXED BACK IN JULY/05 AND HAVING READ VARIOUS POSTS ON DOOR TBS'sI SHOWED MY DEALER AND EVEN THOUGH ITS STILL FUNCTIONING, HE ORDERED THE RIGHT SIDE FOR ME ON 9/12/06...JUST CHECKED THE OTHER DAY..NOT IN YET BUT WILL FOLLOW UP....WILL ADVISE RESULTS....GOOD LUCK TO ALL..JIMJOE
