Contacted consumer affairs because the service department just can't seem to fix my babygirl after 2 years of trying. Maybe she was a lemon. Lawyer says I may have a choice of getting another truck or my money back. I really wish the dealor would have just fixed her. The service department called me and said they now know what the problem is, but I don't really trust them at this point.
Contacted consumer affairs because the service department just can't seem to fix my babygirl after 2 years of trying. Maybe she was a lemon. Lawyer says I may have a choice of getting another truck or my money back. I really wish the dealor would have just fixed her. The service department called me and said they now know what the problem is, but I don't really trust them at this point.
Whats wrong with it or whats it doing? If you really like the truck then give them one more chance to get it right, if not get your money back and find a better.
Contacted consumer affairs because the service department just can't seem to fix my babygirl after 2 years of trying. Maybe she was a lemon. Lawyer says I may have a choice of getting another truck or my money back. I really wish the dealor would have just fixed her. The service department called me and said they now know what the problem is, but I don't really trust them at this point.
2 years for an overheating issue? I think you have morons servicing your truck. Curious, list for us what they have replaced and worked on for the 7 or 8 times it's been in the shop and how long it worked. You mentioned getting the "Mike In Az" fan kit awhile back, I guess you never did it or mentioned it to your service department? When you say "overheat", is it shutting down to "limp mode" and lights flashing or something else?
You mentioned getting crazy dash lights in a previous post, that is a sure sign of an ignition switch and might be the real cause of all your issues. The ignition switch is a few dollars, either buy one and swap it or demand they do it and see what happens. Do a search on here for the switch, you will see all types of weird problems that this simple part creates. There are instructions available from here if you want to do it yourself.
My SSR: 06/6sd Sil on Blk-2SS, Chrome pack,Magnaflow. #23284
Quote:
Originally Posted by Pasta Mike
Whats wrong with it or whats it doing? If you really like the truck then give them one more chance to get it right
Agreed. Or find another dealer. I had to do that to get my clutch replaced. Dealer #1 had no interest in helping me out. Dealer #2 was as accommodating as could be.
__________________ SSR 1st Chevy/1st 6spd- Saw it, loved it, bought it.
The others:
02 Procharged Mustang GT Conv. 5sd
07 2 dr Jeep Rubicon 3"lift/35x12.5MT's - skids & bumpers
06 X3
Cole Haans
My SSR: 2004 Redline Red SSR "HTRDGRL" Born On 8/19/2004 SSR Theme Song Chevrolet by Foghat
My dealership had trouble fixing my leaks......
I printed off fixes from this site and gave it to them. Never gave up
They realized they had to rely on what was being said here in order to fix it.
Small production brings unknown fixes for the R's.......................
To date my is trouble free and I am back to enjoying it like I should
Agreed. Or find another dealer. I had to do that to get my clutch replaced. Dealer #1 had no interest in helping me out. Dealer #2 was as accommodating as could be.
I agree - if the first dealer isn't cooperative or isn't solving the problem, try another dealer - There are dealers out there that REALLY want you to be happy with your truck and their service - My dealer has gone overboard in making sure that I stay happy with their service and because of that, I am very happy to refer other SSR owners to them - Check with other fanatics in your area and find out who services their trucks.
My SSR: Studly Slingshot Yellow VIN 20778 Born 05 May 2005 (05/05/05) w/ SIRIUS Satellite Radio
Quote:
Originally Posted by Nancy24
I agree - if the first dealer isn't cooperative or isn't solving the problem, try another dealer - There are dealers out there that REALLY want you to be happy with your truck and their service - My dealer has go overboard in making sure that I stay happy with their service and because of that, I am very happy to refer other SSR owners to them - Check with other fanatics in your area and find out who services their trucks.
! ! ! ! , Nancy . . . not all dealers are created equal.
Would any of us continue to support a QUACK DOCTOR? . . . the same should apply for our SSR's!
My SSR: '05 Concept Truck, powered by Heavy Duty rubberbands, and a really BIG WINDUP KEY!
Stella.. where are you located? I ask because you mention they have not been able to fix your SSR for 2 years, but you only have 9 posts on here. I guess i was thinking after 2 years you mght have been on more often to get some answers.
__________________
Calling an illegal alien an "undocumented immigrant" is like calling a drug dealer an "unlicensed pharmacist"
Stella.. where are you located? I ask because you mention they have not been able to fix your SSR for 2 years, but you only have 9 posts on here. I guess i was thinking after 2 years you mght have been on more often to get some answers.
Focks, she is now desperate. I had to go to a couple of different dealers myself. Hated both of them. Use a private mechanic now that I LOVE
Agreed. Or find another dealer. I had to do that to get my clutch replaced. Dealer #1 had no interest in helping me out. Dealer #2 was as accommodating as could be.
I was at another dealer when I found out my warranty was expired. The warrenty is still registered to a dealer in Michigan, The warrenty started in 2003 and I bought my truck in 2005. The service department at Cormier tried to charge me. The guy who sold me the car honored his agreement. But now the service people are upset and under good faith I took it back one more time. Did not start the next morning, key got stuck in igntion( new switch) It just seems everytime they work on one thing it is always another.
When the other dealer looked up my VIN number it was not registered to me. Is that just an oversight?
Sounds like it is time to get a lawyer involved if the car was never registered to you that needs to be fixed right away. Maybe you can get your warranty back if they didn't change the title over!
I hope we can help you here with some of your issues. maybe you list all the things you have done or issues you have had!
Stella - Where Are You??? Many great things have been accomplished on/from this forum. Show us the timeline and the locations please. Ready to help... (sounds like the mysterious ignition switch alright)
Last edited by Beach potato : 10-18-2007 at 12:58 PM.
My SSR: 2004 Ultra Violet #11012 born on 04 June 2004
Quote:
Originally Posted by Beach potato
Stella - Where Are You???
Stella is in Los Angeles. Several SoCal fanatics have offered to help but as yet she hasn't taken anyone up on their offer. Don't think any of us have met her yet and she is new to the forum.
Sounds like it is time to get a lawyer involved if the car was never registered to you that needs to be fixed right away. Maybe you can get your warranty back if they didn't change the title over!
I hope we can help you here with some of your issues. maybe you list all the things you have done or issues you have had!
Here is a brief narrative of the work done.
panel rear folding roof assembly =replaced
rod-front dor inside locing -replace
Battery - repalce
N1720 fuse replace
N173 - block assembly, wiring harness juction - read body - replace
J3480 pump and /or gasket, coolant - replace
C0100 - glass, front door -right align
D4440 - compressor assembly - replace
C6578 - cover front seat track -outboard rteplace
D4440 - compressor assembly replace
B3980 Foldng top - align or adjust
R0760 - Radio, remove and replace
B3114 - roof panel seal replacement
D4440 - compressor assembly replace
C3160 -body lock pillar lower tim panel replacement - right side
D440 - compressor assembly - repacle
replaced gas cap
replace ingintion switch causing boltage drop
replace radiator
I was registered on this site before, couldn't remember my pasword and got a new email. Do not think that I haven't taken the suggests to the service department. They are soo fed up they shake thier heads, Each time they fix one thing something breaks.
I would have never know that my truck wasn't registered to me if I had not gone to another dealer for repairs.
! ! ! ! , Nancy . . . not all dealers are created equal.
Would any of us continue to support a QUACK DOCTOR? . . . the same should apply for our SSR's!
! ! ! ! ! !
My dealer in Houston - Lone Star Chevrolet is fantastic - They have only had to back order parts a couple of times - but not more than a week or so to get the parts in to fix or replace. 95% of the time it is ready in the same day.
Good dealers, like good Plumbers, are sometimes difficult to find. I have been to 3 different dealers with warranty issues until, after my 5th driveshaft and endless roof cycle timeouts, I sued GM.
I hated to do it but, after all the time my "Arrest Me" Red SSR spent at the Dealer, it was the only thing I felt reasonable to resort to.
Long story short, I have an extended warranty provided by GM for my troubles and a fairly sizable check from GM in settlement. Overall, and after much back and forth, I still have the SSR, have the satisfaction of the check and the relief of the GM provided extended warranty. Made the 16 months of hassle well worth while.
Find a good dealer and, if they can't/won't provide exemplary customer service......go after them. Its funny but, once they get the Lawyer letters and find they are on the hook with GM, the come around pretty fast.
SSR 1st Chevy/1st 6spd- Saw it, loved it, bought it. 
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I had to go to a couple of different dealers myself. Hated both of them. Use a private mechanic now that I LOVE
(sounds like the mysterious ignition switch alright)
