SSR Pit Crew
Join Date: Dec 2006
Location: Cuyahoga Falls, Ohio
2005 PITCH BLACK, MUTH Mirrors, BGH Tips, Eibach's, Pioneer Navigation, Old school flames, air horns
Never Satisfied Kustoms Decatur Texas
Not sure if any Fanatics have had any dealings with this business. Also known as Never Satisfied Kustom Performance in Ft Worth. My issue with this business has to do with a rear bumper shipped in a crate to their location in Decatur. I posted the bumper with photos on eBay. The bumper arrived on Monday, I got an email on Wednesday saying the bumper was damaged and not shown in the photos. They sent me a photo of my bumper with the driver side exhaust opening cut/torn and another photo of a red bumper with a rip/tear in a mounting location passenger side. I have been accused of photo shopping my bumper, bait and switch, even though I was told this was the only bumper available in the US for sale and the one on the red R was ripped beyond repair. Now I’m involved with a eBay case for a full refund! Lakecat built an enclosure last week for it and we shipped it via ABF Freight, no damage except some spider webbing shown on the listing when we secured it to the crate.
Not sure how this will end up but for all the bumpers I’ve shipped none of them ever got damaged. I’m hiring a local Plastic Fender Mender to pick it up if it’s found that the damage existed. The body shop says it can’t be repaired but the other repair shops say it’s an easy fix! I would like input on the photos and perhaps someone can tell me how the opening got pulled outward. Lists of clear coat peeling around the damage as well. I’ll try to get photos uploaded and I appreciate any ideas. Photo #1 in the crate; Phot #2 Damage; Photo #3 eBay photo of the exhaust opening.