Yes, that is correct. The problems on this site continue and NOBODY is taking ownership of it to solve a simple issue that literally would take 10 seconds to correct that directly affects my interface with this forum. Heaven forbid someone else have this same issue.........
Aug 1 I stopped receiving email notifications from PMs or subscribed thread replies
. See here for some of the posts and replies - https://www.ssrfanatic.com/forum/f8/...issues-244921/
After a few weeks of being told it was my email providers problem I discovered the issues was related to a recently installed email interface this forum operates and installed after the move to Google servers.
I researched and provided the solution from the users manual of the Mailgun software to show them exactly what to do, just 4 lines of code, to reset my email address to allow the server to send me notifications again.
I have repeatedly sent PM's to Admns, started several threads, and sent general site problem reports through the "contact us" page. Most relies have stated they will work the problem, "escalate" it, sent it to the "techs" to work, or otherwise report the issue. Since the Autoguide support team no longer uses a "trouble ticket" to track and provide resolution to problems, who knows where this and other issues stand?
I have attempted to reach out to Autoguide and VerticalScope to see of someone, anyone, in corporate can assist. All of their "social" media pages, Twitter, Facebook, Corporate websites, etc are locked from any feedback. All they do is spew out articles and do not allow anyone to reply or post comments. The one site that I found that allows email interface has resulted in no replies from Colum Wood, the editorial director - [email protected]
that has a technical problem reporting topic for the messages sent. I have sent 3, nothing returned or resolved. This is the only company interface I can find - https://www.autoguide.com/contact-us.html
There is no way to contact anyone with any authority to correct this issues directly, and all I have been getting for the past few months is lack of action or follow up. I am just getting fed up, maybe just had a bad day, but this situation is ridiculous.
Anyone that reads this and has any input, has a better idea, lives down the road from the Corporate office and has the time to visit, or knows a friend of a friend, or is on another Autoguide or VerticalScope website that has better support and can resolve this problem, please feel free to contact me or somehow help with this ongoing problem that nobody seems to care about ........
I know this place is not as popular as say the Toyota website is, but whomever is "controlling" it, I think 5 months of inactivity is enough.