AC Delco has no Warranty
AC Delco will not honor their 12 Month Warranty because they do not sell to the Consumer. Here’s the story.
I purchased an AC Delco Vapor Canister 215-540 from Jet.com that was shipped from the AC Delco Warehouse on Jan 19. A Certified Technician installed it on Feb. 12. The “Tighten Fuel Cap Message” is still there. I take it in to be diagnosed
on May 21st. Well, there is a hairline crack in the Vapor Canister causing the message since the installation. So, I call AC Delco to find out what to do for their 12 month warranty. They said: “ We can’t do anything because we do not sell to the Consumer.” In other words, “We will not honor our Warranty!. OK, time to call Jet.com. They said: “What! I can’t believe that AC Delcowill not honor their Warranty. The Return Period for Jet.com is 30 days, so I can’t do anything. However, due to the usual circumstances with AC Delco Jet will get you a $25 credit for future purchases.”.
By the way, this is the 3rd defective new GM/AC Delco part in the past year. The Technician Fees to resolve these issues have been quite substantial.
My advise, “Avoid AC Delco if you can!”.
AC Delco will not honor their 12 Month Warranty because they do not sell to the Consumer. Here’s the story.
I purchased an AC Delco Vapor Canister 215-540 from Jet.com that was shipped from the AC Delco Warehouse on Jan 19. A Certified Technician installed it on Feb. 12. The “Tighten Fuel Cap Message” is still there. I take it in to be diagnosed
on May 21st. Well, there is a hairline crack in the Vapor Canister causing the message since the installation. So, I call AC Delco to find out what to do for their 12 month warranty. They said: “ We can’t do anything because we do not sell to the Consumer.” In other words, “We will not honor our Warranty!. OK, time to call Jet.com. They said: “What! I can’t believe that AC Delcowill not honor their Warranty. The Return Period for Jet.com is 30 days, so I can’t do anything. However, due to the usual circumstances with AC Delco Jet will get you a $25 credit for future purchases.”.
By the way, this is the 3rd defective new GM/AC Delco part in the past year. The Technician Fees to resolve these issues have been quite substantial.
My advise, “Avoid AC Delco if you can!”.