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When we bought our Smokin' Asphalt 2005 about 3 weeks ago, we noted a slight difference in color between certain panels on the SSR. I had every assurance that the color was correct and there was no problem. At least not until I put a really good coat of wax on it and could see how much of an issue I have.
About a week later when I returned to the dealership, I had the Fleet Sales guy, Service Manager, Body Shop manager and painter looking at our SSR in the bright Phoenix sunlight.
It was at this point that they all agreed that the painted panels did not match. Here is a summary:
All of the plastic attached body panels (bumpers, lower valences, w/s pillars, rear stone guards, mirrors, etc) are a true black. This is reportedly because the primer for those parts is dark.
All of the main body panels that are metal (except the cross-deck piece between the top and rear deck) are a brownish shade of black. This is reportedly because the primer for the metal surfaces is a grey color.
The cross-deck piece and the entire bed cover are true black. Note that the cross-deck piece is actually made of metal.
All of the guys who looked at it immediately noticed the problem. I have a two-tone black truck. :banghead
We were making headway into correcting the problem with either an exchange for another black truck or a repaint of ours. GAG. This was, until the dealership pulled another black truck up next to mine and what do you know.... it has the same issues. :banghead
The GM area rep and the service manager said that they do not want to do anything for me now, since there are two that look the same, it is not a problem. You bet, it is a systemic problem in the production line........ It is an indication of a quality problem with the black painted units from the factory! :banghead :banghead
My patience is getting thin........ Paint code 41U is on all Chevrolets and it is a true black on all of them EXCEPT for the SSR. All I want is for my truck to be ONE color.
I need some help here......
Is there a specification that paint code 41U must meet?
Has this been a problem in the past?
Has there been a precident set in the past with GM?
I have a meeting with the General Manager of the dealership tomorrow and could really use a little objective evidence that they should do something for me. Emotional ourbreaks and temper tantrums will not do any good here...... I need facts.
Yes, I am picky, but I used to be an amatuer painter and know that brown shaded black is an indication of a thin base coat.
HELP Please.
Mike
About a week later when I returned to the dealership, I had the Fleet Sales guy, Service Manager, Body Shop manager and painter looking at our SSR in the bright Phoenix sunlight.
It was at this point that they all agreed that the painted panels did not match. Here is a summary:
All of the plastic attached body panels (bumpers, lower valences, w/s pillars, rear stone guards, mirrors, etc) are a true black. This is reportedly because the primer for those parts is dark.
All of the main body panels that are metal (except the cross-deck piece between the top and rear deck) are a brownish shade of black. This is reportedly because the primer for the metal surfaces is a grey color.
The cross-deck piece and the entire bed cover are true black. Note that the cross-deck piece is actually made of metal.
All of the guys who looked at it immediately noticed the problem. I have a two-tone black truck. :banghead
We were making headway into correcting the problem with either an exchange for another black truck or a repaint of ours. GAG. This was, until the dealership pulled another black truck up next to mine and what do you know.... it has the same issues. :banghead
The GM area rep and the service manager said that they do not want to do anything for me now, since there are two that look the same, it is not a problem. You bet, it is a systemic problem in the production line........ It is an indication of a quality problem with the black painted units from the factory! :banghead :banghead
My patience is getting thin........ Paint code 41U is on all Chevrolets and it is a true black on all of them EXCEPT for the SSR. All I want is for my truck to be ONE color.
I need some help here......
Is there a specification that paint code 41U must meet?
Has this been a problem in the past?
Has there been a precident set in the past with GM?
I have a meeting with the General Manager of the dealership tomorrow and could really use a little objective evidence that they should do something for me. Emotional ourbreaks and temper tantrums will not do any good here...... I need facts.
Yes, I am picky, but I used to be an amatuer painter and know that brown shaded black is an indication of a thin base coat.
HELP Please.
Mike