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My local dealership ordered a new blower motor since I complained of a "knocking noise" when at setting #2 on the blower motor speed switch. I also found that at #1 the motor would make noise as the engine revs went up from idle.
They installed the blower motor and it still does the same thing. I ended up requesting a meeting with the dealership's owner (for the numerous issues with my SSR) and that occurred today. I found on the NHTSA website a TSB that exists for this blower motor issue but I could not see the details.
During today's meeting I was given the following tech note.
Advance Service Info - Blower Motor Noise on Second Speed Setting (Fix Not Yet Available)
#04-01-38-004 - (Mar 4, 2004)
This document states that this is a "known" issue and a fix is being tested now. It instructs the dealership to NOT replace the current blower motor since that will not fix the issue.
The issue is how they regulate the blower motor's speed and that is in turn causing the "knock" sound from the blower motor.
They installed the blower motor and it still does the same thing. I ended up requesting a meeting with the dealership's owner (for the numerous issues with my SSR) and that occurred today. I found on the NHTSA website a TSB that exists for this blower motor issue but I could not see the details.
During today's meeting I was given the following tech note.
Advance Service Info - Blower Motor Noise on Second Speed Setting (Fix Not Yet Available)
#04-01-38-004 - (Mar 4, 2004)
This document states that this is a "known" issue and a fix is being tested now. It instructs the dealership to NOT replace the current blower motor since that will not fix the issue.
The issue is how they regulate the blower motor's speed and that is in turn causing the "knock" sound from the blower motor.