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I discovered something this AM. If you move the passenger seat all the way forward while the cup holder is inserted you will break the holder. Just thought I would pass this so you can be careful when moving the seat!!! I WAS NOT!!!
 

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No limit

Take it from 1 who has made the big mistake!!!! :cuss :cuss

DON'T MOVE UR PASSENGER SEAT 4WARD when cleanin behind it with the cup holder in place. :nono :nono It snaps it cleanly off n it CAN NOT BE FIXED!!! :banghead

It is a molded piece right on the console base n the whole piece has 2 b replaced. :mad :cuss

I don't know bout ya'll but I cuda lived without those things in the 1st place. :mad

:cool
 
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cheap cup holders

The cup holder in my dash sticks. Can't get it out 1/2 the time. Found that if I press on a portion of the dash, the holder MIGHT come out---SOMETIMES.
Irritating as heck.
Elaine in Mississippi
 

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cup holder sticking

Mine started sticking a couple of weeks ago. I was at my dealers last Tues. and told them about it. They ordered me a new cup holder and will call me as soon as it comes in. I hope the new one lasts longer than than the first one.
 

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Clear it up....

beer100 said:
Nobody's really been clear. Just what is it that breaks? The cupholder? Or is it the console?
It is the cup holder bracket, located on the passenger side of the console. It is the piece that is left when u remove the actual cup holder. There is also 1 located on the drivers side which is totally useless 4 me cause it is way 2 tight with my leg on the pedal n a drink in the holder. Unfortunately, when u move the seat all the way 4ward with the holder in place, it breaks off.:banghead

If u break it off, ur screwed. U hav 2 replace the entire lower portion of the console. :mad


:cool
 

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Do you folks actually trust this rinky dink cup holder to hold anything? I'm scared that it is going to break off with a drink in it when I go over a good bump! (I can't get mine open, anyway. . . .).

I can't get over how so many of us just matter-of-factly take our SSR's to the dealer for minor things. It would be interesting to survey how many times all of ours have been back. Judging by the postings at this site, I'll bet that some of us have had their "baby" to the dealer over a dozen times. I won't take mine to the dealer until it is absolutely necessary. (It's never been back yet!) It is such a hassle, and the mechanics usually seem to fix one thing and break something else. I guess the rest of you have better luck with the dealers' service departments than I have. :rant
 

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Which one?

It appears that some posts on this string are discussing the removable cupholder for either side of the console and others are the retractable one in the dash (passenger's side except for those of you who have reversed it with the "change drawer"). I agree the one on the side of the console looks flimsy. I talked with the dealer about this from the very beginning. He said, "I'll bet that doesn't last." If the General would have designed it so the weak link was in the removable part, it wouldn't be so bad, but breaking part of the console is a big deal.

However, that having been said, I have not broken mine (knock on wood) and even bought a second one so we can both sip a big drink. I am always very careful to remove them and store them in the console storage when not in use. I first put them in the door pocket, but they rattle every time you close the door, so I cleared out the bin between the seats (they won't work in the glove box either).

Peaches, I've never taken mine to the dealer. I guess there have been a few issues I could ask them about, but I agree that I'd rather not have someone unfamiliar with the product scrounging around. Too many on this site complain of problems the dealer caused (bent hood props, broken hood prop latches, slamming the bed cover with the tailgate open, misadjusting the retractible hard top, etc.) Of course, another factor for me is that I didn't buy from my local dealer.
 
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It seems like I have had my SSR at the dealers more than I have driven it. It has been taken backe 6 times for the roof not opening correctly. Made a quick fix that lasted about 2 weeks. It is back in for overheating but they don't know why. The first time it over heated the fuse blew on the electric fan, which kept it from coming on. They have had my truck for 2 weeks now. Suppose to call out a GM tech. They are ordering some kind of switch for the roof, which is never in stock because so many others are having the same problem. Gave them permission to actually drive the truck to see why it is overheating, driving around the block does no good. GM customer service sucks. They just take my calls and record what is wrong give me a request number and tell me they're sorry for the inconvience. Just want my truck back. I do love it when I have it to drive. I bought this truck to drive it is my sole transportation.
 

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Dealer

Yes, SueT, tell us (and the rest of the world) who this sorry dealer is.

I just talked to a guy in the service department here in Flagstaff, and now I'm scared to death to take mine there. They have noone trained on anything unique to the SSR. They have only sold 4 2004's, with only two still around town. They are totally unaware of the various problems we all are having. What am I going to do when I need new hinges installed, some sort of an adjustment made, or anything else done that is weird? Some of you are having really good luck with your warranty service work at the bigger dealers, but I'll wait as long as I can until I take mine in for anything. :confused
 

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service

Peaches said:
Yes, SueT, tell us (and the rest of the world) who this sorry dealer is.

I just talked to a guy in the service department here in Flagstaff, and now I'm scared to death to take mine there. They have noone trained on anything unique to the SSR. They have only sold 4 2004's, with only two still around town. They are totally unaware of the various problems we all are having. What am I going to do when I need new hinges installed, some sort of an adjustment made, or anything else done that is weird? Some of you are having really good luck with your warranty service work at the bigger dealers, but I'll wait as long as I can until I take mine in for anything. :confused
My dealer's been okay - just delays in getting parts. They've also been willing to share their experience with other dealers - they helped out with wildcat66's weather stripping problem in Dallas
 
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I take it to the dealer where I bought the truck. Glendora, CA Chevrolet. Like most dealers they have no one who is trained. It's seems to be trial and error. They wait for GM to tell them what to do as far as any adjustments. Supposedly a GM tech is coming out, not sure what they can do but I figure it can't hurt. I'm very concerned about the overheating problem any one have any suggestions
 

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She's Baaaccckkkk!!!

Well, jus picked up my baby from the dealer after 3 long, fretful, tedious, hand wrenching days of waiting n worrying. :eek

Anyway...they replaced the door strips that hav been causing scratching on most SSR windows.(Not mine) They replaced the tonneau cvr hinges...they realigned the windows which appeared 2 stop most of the wind noise n water leaks. :thumbs They replaced the center console bottom piece that our famous cup holders r attached 2 n r snapping off at an alarming rate. :mad They ordered a new hood support rod but said they r "ALL THE SAME". No new or stiffer rod so far. :confused

Anyway so far so good.....:thumbs

:rant I'm really disheartened 2 read all the posts about poor dealer service n slammin the General. I think we hav 2 remember that most likely none of us purchases our vehicles with our eyes closed. This includes the service of'm as well.
When u consider how many vehicles r produced n serviced every year....u r jus gonna hav sum problems n sum butthead dealers. :confused

I'm not thrilled either with what has become "cookie cutter" vehicles over the past 20+ years either, or the reliability of same when u take in2 consideration what the Japs n others produce.

Yes, it's time the General step up n give us the vehicles we want instead of PC types all the time. They hav the ability 2 allow us 2 do what we did years ago n ordering combinations of engines, trannies, rear ends n interior trims options.

That will cum if we call, email or write'm n tell'm what we want. :flag Hopefully :rolleyes: So lets get with it n bug the crap outta'm till they give us what we want 4 a change!!!! :rant
 

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Tool J 45999

lloger said:
Mine started sticking a couple of weeks ago. I was at my dealers last Tues. and told them about it. They ordered me a new cup holder and will call me as soon as it comes in. I hope the new one lasts longer than than the first one.
I hope your dealer has this tool (J 45999 Cup/Coinholder Removal special tool) to remove the old in dash cup holder or coin tray. I have tried several dealers and no one has them in stock. I am even trying to buy this item but cannot figure out if I need two each or one set! :flag
 

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Cooling problems

SueT said:
I take it to the dealer where I bought the truck. Glendora, CA Chevrolet. Like most dealers they have no one who is trained. It's seems to be trial and error. They wait for GM to tell them what to do as far as any adjustments. Supposedly a GM tech is coming out, not sure what they can do but I figure it can't hurt. I'm very concerned about the overheating problem any one have any suggestions
You may want to check out the Cooling system operation. You should have one cooling fan that works as follows:
Low speed cooling fan is commanded ON when the coolant temperature reaches 226 F and is turned OFF after temperature reaches 235 F.
High speed cooling fan is commanded On when the coolant temperature reaches 235 F and is turned OFF if the coolant temperature lowers to 226 F.
If the fan is not turning on, you may have a fuse blown. Either a 60A for the high speed input or 10A for the low speed input. :flag
 

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My local dealership's service department needs more training on the SSR since every problem I've taken it in for ends up in a call to the GM tech line to figure it out. The only thing "they" handled was when the passenger side door was not aligned correctly causing the door latch to drag while closing the door. They took a few hours to figure out the door latch was non adjustible and then they sent it to a body shop to align the door.

A GM tech specialist was sent out a couple of weeks ago to work on the laundry list of issues with my SSR. He was there about four hours, refused to see me (or skipped out to miss speaking to me), and the one issue he claimed to have fixed was not fixed. :boxing

I reported a shifting problem on Monday, demonstrated the problem on Wednesday morning and I still haven't heard from the service department on this one.

Not good! :cuss
 

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Nomadkenn said:
I hope your dealer has this tool (J 45999 Cup/Coinholder Removal special tool) to remove the old in dash cup holder or coin tray. I have tried several dealers and no one has them in stock. I am even trying to buy this item but cannot figure out if I need two each or one set! :flag
I snapped one up when I saw it on eBay. You only need one, but if you intend to replace your cup holder or change holder, you definitely need it.
 
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