Got the book and got the call

I received my copy of the SSR AN AMERICAN ORIGINAL on January 6th (Epiphany!) and read it cover to cover in 36 hours...had to sleep and work! I received a call last night from a working engineer at the Lansing Craft Centre inquiring if I had any questions or complaints about my '05. What a neat conversation! I mentioned that the book stated that the one button top raising process resulted in the side windows being raised, however that wasn't my experirence since I felt the process was completed when the 2 chimes sounded. He stated that the book was correct...that to hold the button for raising for a 3 second delay after the second chime sounds and the windows will close! COOL! He was very friendly and not a gladhander just going through the motions. It impressed me that GM does care about the SSR and their customer satisfaction. I also told him that the J.D. Power survey came last week for my SSR and I had no discrepancies to note upon filling it out! Cleavermodels