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Growing Older but Not Up
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1,350 Posts
Discussion Starter · #1 ·
After reading the variety of problems others have experienced with their SSR's, I thought maybe I had caught a break as I have had none of the commonly reported problems. Well, I was wrong. Had to leave her in the dealer for ( don't know how long) a leak in the hydaulics for the retractable top. It just stopped working a few days ago and there is a puddle of fluid in the pan of the box where the roof stores. 04, built in August 2004, bought 12/23 with 3 miles on it. Even though its summer now, I 've been riding with the top down most of the time since Feburary.

Havne't seen this listed in the TSB's so I was wondering if anyone else has had this problem?
 

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Growing Older but Not Up
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1,350 Posts
Discussion Starter · #4 ·
dougnc said:
How do we prevent this?
I don't know if it is a systemic problem or isolated. The first clue was a change in the sound of the mechanism about halfway through the cycle. The new sound seemed to be coming from the drivers side, and thats where the puddle of fluid is, nothing on the other side. There is nothing in the owners manual about maintence of the hydraulic system, I hope Chevy will take a look at this, I love my SSR, but its BS to have so many quality problems with a $48K vehicle.
 

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SSR Pit Crew
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1,742 Posts
OH MAN GEORGE! I hate to hear this about your beauitiful Red Rocket! It's a pretty one too.

Hopefully, it will be a loose fitting or something simple and you can pass this on to us.

My fingers are crossed!
 

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Growing Older but Not Up
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1,350 Posts
Discussion Starter · #6 ·
Buffy said:
OH MAN GEORGE! I hate to hear this about your beauitiful Red Rocket! It's a pretty one too.

Hopefully, it will be a loose fitting or something simple and you can pass this on to us.

My fingers are crossed!
Thanks for the concern, even though I don't drive her much during the week, I miss seeing her in the garage in the morning. I hope it works out to be simple to fix problem. I've read about other problems wiht the tops, but haven't seen anything on hydraulic problems.
 

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Retired GM Program Manager/ Chief SSR Engineer
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549 Posts
Most of the leaks are caused by missing clips on the hoses to the cylinders. The lines will stay connected and then eventually leak. The system runs at 1500psi and the hoses are very robust. It would be very difficult to cut into a hose a cause a leak. That noted, there is plenty of hard linkages that could pinch a hose if it is not properly located.

Cruzen Ed noted a pinched hose causing a flow restriction. That hose probably should be replaced. It might be damaged and it would eventually fail.

There is not much fluid in the total system because of the high pressure design.

The tonneau lock cylinders are inside the rear quarter panels. When they leak, the fluid leaks on the ground and is not seen in the top storage compartment. I had this happen to me. One of the hose clips was missing. I believe that the clips might be partially seated and they eventually fall off.
 

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Registered
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601 Posts
If you don't mind I will add mine here.

I have my first problem that I have to take mine back to the dealer. The other day will ridding around with my 9 year old son. The service air bag message came on. I thought that should not happen for a least 5 years. I could be wrong.

We will see when I take it to the dealer.
 
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air bag

BROWNHORNET, have you slid anything under the passenger seat? you could have pulled the wiring on the side air bag in the seatback loose. It does not take much. I know, it happened to mine. code would not clear. warranty covered air bag replacement. It took 2 days to get it in. that was overniteing it. So if any of you keep thing under your passenger seat :nono :be careful of the wires under there. :flag :ssr :seeya :leaving
 

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Growing Older but Not Up
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1,350 Posts
Discussion Starter · #10 ·
big-daddy said:
I don't know if it is a systemic problem or isolated. The first clue was a change in the sound of the mechanism about halfway through the cycle. The new sound seemed to be coming from the drivers side, and thats where the puddle of fluid is, nothing on the other side. There is nothing in the owners manual about maintence of the hydraulic system, I hope Chevy will take a look at this, I love my SSR, but its BS to have so many quality problems with a $48K vehicle.
Update on the roof problem!
Breaking news, My dealer can't pressurize the system to find the leak because Chevy can't get him the special hydraulic fluid used in the SSR system. Also no prediction on when they can get it!!
Wow, in the shop since Monday, what great customer support.
 
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Need Advice

I "became" an official fanatic 2 days after I purchased my SSR. I've read the posts related to issues and hoped that I would be fortunate not to experience some. However, after I purchased my baby I have discovered a few issues (some I should have caught prior to purchase but....) and need some advice.

I've discovered...

1. The right front quarterpanel has a defect in the paint - there is a small section that looks like there was dirt or something else on it - I tried to use a claybar but discovered it is under the clear coat and can't be removed.

2. The driver side rear wheel was "curbed" (didn't see that until after we brought it home) and has a two inch scratch

3. The radio hasn't worked well (I live in a fiarly remote area) and I assumed it was because of the antenna set up. However, when looking at the window I can see a "gap" in the antenna line.

4. I am now experiencing the "ding, ting" whatever you want to call it with the driveshaft.

My question is...if I bring it back to the dealer, are these covered under warranty? I'm hoping not to experience a lot of hassles and thought maybe some of you could offer advice.

Thanks,
Kate

:angel
 

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Premium Member
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3,674 Posts
Should all be covered by warranty - although they may give you a hassle over the "curbed" paint job.
 
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houtex said:
Should all be covered by warranty - although they may give you a hassle over the "curbed" paint job.

Thanks. Do you know if I have to go back to the dealer I purchased from or would any Chevy dealer be able to handle - asking because the original dealer is pretty far away.
 

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Tu-Tone club member
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5,782 Posts
Oh yeah, the antenna gap thingy...

Chevygirl...When you mention the "gap" in the antenna, it hit a sore spot with me. I've been jousting with the dealership on the replacement of the windshield as the cure for my crappy radio reception.
When the dealer removed the factory sticker, some of the antenna went with it. It is a warranty issue, as some fanatics have had replacement windshields due to this occurence. My dealer is still waiting for the "district rep" to show up and bless the replacement. I'm not done with them, so stick to your guns for a replacement.

P/P

Peace :flag
 

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Registered
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10,950 Posts
Issues

You can have everything fixed at your local dealership. I have mine serviced at a different dealership than where I bought it.

Antenna...mine was fixed using a defroster patch kit...I did not get a whole new windshield. Have them try that first...that can be done now.
 
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Update...

Thanks for the feedback. I called Chevy Customer Service, they logged the issues, then contacted a local Chevy dealer. The service manager "appears" :skep to be willing to fix everything. I have an apointment next Tuesday AM (just before I leave to join the HRPT) to look at everything and then set up repair times. Keep your fingers crossed

I hope I don't have to go postal - as a transplanted yankee, I'm not sure why but I scare the hell out of people down here. :angel
 

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Tu-Tone club member
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5,782 Posts
looking4.....

I told the service advisor I would accept a defroster repair kit "fix" for my antenna as long as it did the job. They said,(now hear this), that type repair would not "be presentable" and would "look" like a quick fix instead of a quality repair they are use to performing for their customers. :rolleyes:
But, there still jerking me around about the windshield replacement. I really think no one there knows how to do it.

P/P

Peace :flag
 

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Administrator
PEDIGREE SSR
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8,791 Posts
Try repair first ... then

Purple Penelope said:
I told the service advisor I would accept a defroster repair kit "fix" for my antenna as long as it did the job.
But, there still jerking me around about the windshield replacement. I really think no one there knows how to do it.
P/P
Peace :flag
HI P/P,

I have the exact same problem with my radio reception and with my antenna too. I would first let your dealer try out the repair kit to see how it works. If for any reason the repair doesn't look professional to you then I would think about having the windshield replaced.

Replacement of the windshield is the "ONLY" official GM sanctioned fix to that issue. The other problem is that the vast majority of dealers don't do replacement windshields as a normal in house repair. They usually will call in a windshield expert to do that.

If you get a new windshield make sure that you explicitly tell them that you will only take a "GM" original factory fresh replacement that has the proper SSR logo on it. Other wise you will not get the authentic "looking" one.


PS. Food for thought... you might want to wait on replacing your windshield until you are closer to the end of your warranty period. The reason being is if you get any extra stone chips etc you can get a fresh NEW windshield to replace it with. :)
 

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Original SSR Centerfold
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3,149 Posts
My service rep told me that he checked several other SSRs that came in to see how the radio reception was on them as compared to mine. All of them were just as crappy. Based on that he said he couldn't justify replacing the windshield. If mine was significantly different then he would OK it. We are both waiting to see if some sort of other fix comes up that will cure the problem. Until then CDs work fine. I tried the antenna patch on mine and it didn't help at all.
 
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