I don't know if anyone has tried this, but this is what I've found that works and it hasn't failed yet. I found by accident, when the timeout message displays I removed my foot from the brake and pushed the switch to raise the roof. DIC then displays depress brake. Remove your finger from the switch, then depress the brake and depress the switch to retract the top. This hasn't failed yet(used this 5 times so far)top goes down. Is this what the techs do at the dealership when they say they fixed the problem? We know they still don't totally understand what is needed to service the SSR. This is a corp to dealership education that I think has yet to be installed for satisfied customer service. Just my thoughts, have fun in the great toy with it's ups and downs. We do and would never think of giving it up.