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Discussion Starter #1
My 2003 SSR had all three back lights go out on the A/C control box. I pulled the three strange looking bulbs and went to my two local Chevy dealers for replacement. I was told by both dealers that the bulbs were not replaceable and I needed to buy a whole new A/C Control unit to get the new bulbs. Imagine my surprise at this answer so I wrote GM describing this ludicrous option. Well, GM sent me a canned reply that I will have to work with a local dealer and referred me back to the two dealers I had dismissed as being totally SSR unaware. It seems my only option is to take it in and have the A/C control unit replaced under warranty.

Has anyone else had this problem, and if so, had they found an aftermarket bulb that would work?

Dorsey

Tucson, AZ
 

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Bulb numbers

Do you have the bulb numbers? If so, try this guy: www.candlepowerinc.com
Call him and ask him your questions. If anyone knows, he knows! He is a bulb know-it-all most of the time and have used him before and a nice guy to top it off.

Wally
 

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Discussion Starter #3
Hi Wally,

Unfortunately the bulbs do not have a number. They are small bulbs in a long plastic tube. I have searched for any that look like them but unable to find. I will take a picture and try to post them. It amazes me that GMC is taking such a cavalier attitude about this. The bulbs are removable but they claim it is a all or nothing item

Thanks,

Dorsey
 

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Discussion Starter #4
Picture of Bulbs Taken

Here are two of the bulbs from the Air Conditioner control. Any ideas?



 

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ddprice1, since ALL three of the bulbs are "out", don't we have reason to suspect some other problem with the unit than the three bulbs?? :confused

Blast
 

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Discussion Starter #6
Hi,

As I said, the radio installer zapped them when installing my Kenwood. The A/C control unit is functioning fine, just no backlights.

Thanks,

Dorsey
 

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What a crock! The saying goes as you know, if it's not broke, don't fix it! Okay, this should be easy, if these bulbs come out, then they can be replaced, and not by replacing the whole AC unit. Tell them , don't ask, for them to look up the part number & order it. I doubt very seriously these guys have memorised the parts catalog for the SSR. Let them know your not bringing in the SSR for their mechs to have show and tell on.

Here is another thing, have them show you in print that it says to replace the entire AC unit. I kinda dought that it's in print. More like they don't want to order just the bulbs.

While your there, ask him were your spare tire and jack is at. :lol

Somebody out there with a shop manual, take a look for Dorsey and see if there is a number.

If all else fails, try and rewire them with LED's.
 
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If you can not find the correct blubs, have the dealer order the a.c. unit and just remove the bulbs from the new unit and install in your car. Just a suggestion. dealer should have no problem doing this. funnyface
 

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under warranty

ddprice1 said:
My 2003 SSR had all three back lights go out on the A/C control box. I pulled the three strange looking bulbs and went to my two local Chevy dealers for replacement. I was told by both dealers that the bulbs were not replaceable and I needed to buy a whole new A/C Control unit to get the new bulbs. Imagine my surprise at this answer so I wrote GM describing this ludicrous option. Well, GM sent me a canned reply that I will have to work with a local dealer and referred me back to the two dealers I had dismissed as being totally SSR unaware. It seems my only option is to take it in and have the A/C control unit replaced under warranty.

Has anyone else had this problem, and if so, had they found an aftermarket bulb that would work?

Dorsey

Tucson, AZ

If gm is submitting this as a warranty repair to the mfr. of the a/c unit then it has to be submitted as a complete unit, not in pieces. We run into this all the time where I work. We are continuously sending in entire subassemblies that are under mfr. warranty instead of just fixing whatever happens to be wrong with them. :flag
 
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