After driving my SSR home on Wedneday and having it sit in the garage overnight, I tried to drop the top and received the "Roof Cycle Timeout" error 10 times in a row. You would hear the two "pop" release sounds from the side holders, but after a small amount of upward movement (mainly on the passenger's side) there would be another "pop" sound and the "Roof Cycle Timeout" message would appear.
I demonstrated this behavior to the service manager this morning. It failed only once and then started working again. I found that after driving the SSR and then trying put the top up (or down) would result in another set of "Roof Cycle Timeouts" after the third "pop" sound.
I had enough of the problem and decided to look at the issue myself since the dealership clearly did not understand how to adjust this "creature" after having it for three days and working the GM tech line.
What I found was that when they tried to align the cover with the bed cover they never really adjusted the rubber stops on the driver's side correctly. There was absolutely no contact between the stops and the hinges/cover as they demonstrated to me there should be if adjusted correctly. I placed some white grease on the stops and found that neither of the driver's side stops were touching anything and I confirmed this further by being able to push on the cover when "fully seated" and it would still move down without much resistance (and still no contact with the stops).
I ended up having to adjust up the lower (larger) rubber stop on the driver's side by two full turns before there was any hint of contact with the hinge (like the passenger side had). The smaller rubber stop on the driver's side required 1.5 turns upward as well.
After making my adjustments, the "Roof Cycle Timeouts" have stopped and the lifting of the tonneau cover is smooth again. Let's see how it goes over the weekend. I explained what I found to the service manager and he agreed that it seems they were not adjusted correctly (which surprised him).
I demonstrated this behavior to the service manager this morning. It failed only once and then started working again. I found that after driving the SSR and then trying put the top up (or down) would result in another set of "Roof Cycle Timeouts" after the third "pop" sound.
I had enough of the problem and decided to look at the issue myself since the dealership clearly did not understand how to adjust this "creature" after having it for three days and working the GM tech line.
What I found was that when they tried to align the cover with the bed cover they never really adjusted the rubber stops on the driver's side correctly. There was absolutely no contact between the stops and the hinges/cover as they demonstrated to me there should be if adjusted correctly. I placed some white grease on the stops and found that neither of the driver's side stops were touching anything and I confirmed this further by being able to push on the cover when "fully seated" and it would still move down without much resistance (and still no contact with the stops).
I ended up having to adjust up the lower (larger) rubber stop on the driver's side by two full turns before there was any hint of contact with the hinge (like the passenger side had). The smaller rubber stop on the driver's side required 1.5 turns upward as well.
After making my adjustments, the "Roof Cycle Timeouts" have stopped and the lifting of the tonneau cover is smooth again. Let's see how it goes over the weekend. I explained what I found to the service manager and he agreed that it seems they were not adjusted correctly (which surprised him).
