I'm no good at trying to find topics on the fanatic site...I know Top up & down problems have been discussed but I cant find it. Mine has been working perfectly then suddenly wont. It SOUNDS like it's TRYing to work but wont. The flap doesnt open for the top to retract into I get a Top Ajar message OR I get a Top Cycle Time Out error message....so it's TRYing to work but cant.....Please point me in the right direction to know where to start trouble shooting this problem.